Haws Gardening

Haws Gardening offers high-quality, easy-to-use products for gardeners worldwide. Their iconic watering can design, award-winning reputation, and eco-friendly packaging make them the pinnacle of gardening tools.

Socials
70
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Environment Friendly

DTCetc’s Take

About Haws Gardening

Haws Gardening is a company with a rich history, founded in 1886 by John Haws and is best known for its iconic watering can design, invented by John himself, which has remained virtually unchanged for over 130 years. Haws Gardening is dedicated to producing high-quality products that are both easy to use and clean, making them a favorite among gardeners worldwide. The company has won numerous awards over the years and maintains a reputation as the pinnacle of the world of watering cans. In addition to their classic watering cans, Haws Gardening has also introduced new products and environmentally friendly packaging, making them perfectly prepared for the demands of the 21st century.

Who Shops At Name

Haws Gardening appeals to gardeners who value high-quality, easy-to-use, and easy-to-clean products. The company's iconic watering can design, awards, and environmentally friendly packaging make it a popular choice for customers who appreciate both tradition and innovation.

What customers love about Haws Gardening

Here's what shoppers have to say:
  • Helpful and responsive customer service
  • Attractive and well-designed products
  • High-quality and durable materials used
  • Swift delivery of orders
  • Repair services available for older products
  • Proud family company with a commitment to sustainability
Cons
  • The quality of Haws Gardening products is inconsistent and unreliable
  • Customer service at Haws Gardening is lacking and unhelpful
  • Haws Gardening's warranty and guarantee policies are not satisfactory
  • Some Haws Gardening products are not suitable for their intended use and may not hold up under normal conditions

Haws Gardening's Shipping Policy

Haws Gardening offers free UK mainland delivery for orders over £74.99, which is tracked and signed for through DPD. Small items have varying shipping costs, ranging from £2.95 to £5.50, while large items have a shipping cost of £5.95. However, Scottish Highlands and Northern Ireland do not qualify for free delivery at this time. For European orders, VAT is handled by the brand, and the IOSS system is used for exporting goods. The maximum order value is £135 excluding VAT, and prices include VAT at a rate of 20%. Customs clearance charges and VAT will have to be paid for free warranty replacements being sent outside of the UK.

Haws Gardening's Return Policy

Haws Gardening allows customers to request a full refund or exchange within 28 days of the order date. To initiate a return, customers must contact the company by calling +44 (0121) 420 2494 or emailing general@haws.co.uk. The items must be returned in their original condition and packaging, and customers are responsible for any items lost in the post, so it is recommended to use a tracked method. Once the items are received, Haws aims to refund or exchange within 5 working days and will send an email notification when the process is complete.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
75
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100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
76
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100
This brand offers products that are on the pricey side.
Target Audience

Gardeners who value quality

Stereotype

Gardener

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Sustainability Score
75
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100
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Quality Score
70
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100
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DTCetc Score
76
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100
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Haws Gardening on Socials

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