Fully

Fully is a human-centered office furniture company that creates and sell office furniture that is both beautiful and well-built, designed to support a healthy and productive workplace. Fully believes in bringing more movement, flow, and well-being into the workday, and their products reflect this philosophy. They are committed to sustainability and reducing waste and toxins, and they have a measurable plan to uplift and support historically marginalized individuals.

Fully appeals to those seeking office furniture that promotes productivity, well-being, and sustainability. These customers value human-centered design and the brand's commitment to uplift historically marginalized individuals in the workplace.

• Customers are satisfied with the quality of Fully's products, including standing desks and chairs.
• Shipping and delivery times are reasonable, with timely updates provided to customers.
• Customer service is responsive and helpful, going above and beyond to assist customers with replacement parts and addressing issues.
• Fully's products are sturdy, beautiful, and functional, with smooth and quiet motors and smart-looking bamboo surfaces.
• Customers appreciate the value of Fully's products, including sale prices and price match guarantees.

• Orders have been delayed and communication from the company has been lacking.
• Some products have arrived damaged or defective.
• Customer service has been unresponsive to inquiries and refund requests.
• There are concerns about the company's legitimacy and customer service practices.

Fully offers free shipping for volume orders within the contiguous 48 states via FedEx Ground or Priority Freight. Inside delivery and installation can be requested for an additional fee. Shipping to Canada is also available, with the shipping cost calculated at checkout. Most products include duties, taxes, and clearance fees in the displayed shipping cost. However, some third-party products may have additional fees upon delivery. Shipping to Alaska and Hawaii is possible for most items, but some restrictions may apply. Shipping to other international locations is not available, but customers can work with freight forwarders to provide a U.S. shipping address and forwarding services.

Fully has a return policy that varies depending on the date of purchase. For orders made before April 5, 2023, most items can be returned within 30 days of delivery, except for the Capisco and Capisco Puls chairs which can be returned within 90 days. The item must be in like-new condition with all original packaging. Refunds will be issued to the original payment method once the return is processed, which may take up to 5 business days. For orders made on or after April 5, 2023, all sales are final, and returns or exchanges are not accepted, except for damaged, defective, or incorrect items. Final sale items are excluded from all price adjustments.