Frey

Frey is a natural laundry and personal care brand founded by brothers Leif and Erin Robert Frey in 2017. Their eco-conscious formulas are free from parabens, sulphates, and dyes, and are made in the US. For every order placed, they partner with Trees.org to plant a tree.

Specialty
Socials
90
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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Frey

Frey is a natural laundry and personal care brand founded by brothers Leif and Erin Robert Frey in 2017. The brand focuses on eco-conscious formulas and works with Trees.org to plant a tree for every order placed. Their products are free from parabens, sulphates, and dyes, and are made in the US. They also offer a subscription service and bundling offers for extra savings, as well as free shipping for orders of $80 and up.

Who Shops At Name

Frey is a detergent brand created by the Frey brothers to fill a void in the laundry-product market. It was initially designed to target men, offering masculine scents such as leather and sandalwood, but its fragrances can be enjoyed by all genders. Frey is also committed to using all-natural, eco-friendly ingredients, making it a great choice for those who are looking for socially conscious personal hygiene products.

What customers love about Frey

Here's what shoppers have to say:
  • High-quality products
  • Great customer service
  • Wide range of options
  • Fast shipping
Cons
  • No negative reviews found

Frey's Shipping Policy

Frey offers free standard shipping for US orders of $80 and above. For orders less than this amount, shipping fees will be calculated at checkout. Customers that live outside of the United States can contact the customer support team via the contact form on the brand website or via email in order to receive instructions on how to place international orders. Once your Frey order has shipped you will receive a confirmation email that contains your tracking information.

Frey's Return Policy

Frey has a customer satisfaction guarantee that allows customers to return a product within 30 days of delivery for a full refund. Customers are responsible for return shipping fees and it may take up to 10 business days for the refund to show up in their account. Customers can contact Frey customer service if they experience any delays. All items must be returned within 30 days of delivery in order to receive a refund. Items that cannot be returned include: digital items, customized items, and items marked as final sale.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious consumers

Stereotype

Eco-conscious

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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
84
/
100
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Frey on Socials

View this profile on Instagram

Frey (@Frey) • Instagram photos and videos

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