Framebridge

Framebridge's online platform allows customers to upload photos or mail in artwork to be professionally framed with museum-quality materials. Features include modern design, gallery checkout, and the industry's most competitive prices and quickest lead times.

Specialty
Socials
90
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Female Founder

DTCetc’s Take

About Framebridge

Framebridge is a custom framing company founded by Susan Tynan in 2014 with the goal of making framing easy and affordable. The company offers different services, including a gallery wall consultation, and ships to the continental US with a Happiness Guarantee. Customers can choose from quick shop frames or customize their frames with art or photos. Prices range from $75-$250 depending on the size of the item.

Who Shops At Name

Framebridge is a brand that offers custom frames to anyone looking to preserve and display their photos, diplomas, posters, art, and other items. These frames are designed to provide a high-quality, aesthetically pleasing way to protect these items from potential damage, making them ideal for decorating any home.

What customers love about Framebridge

Here's what shoppers have to say:
  • Offers online print/frame options, making it easy to send framed photos to relatives who live far away.
  • Fantastic frame selection and a streamlined process.
  • Easy process with the ability to preview art in a frame.
  • High quality frames and prints.
  • Wide variety of frame options.
  • Helpful staff in physical store.
Cons
  • Inconsistent quality of frames and prints.
  • Higher prices compared to competitors.
  • Slow shipping times.
  • Lack of transparency in the framing process.

Framebridge's Shipping Policy

Framebridge offers free shipping in the continental US, Hawaii, and Alaska for their custom frames. Estimated delivery times vary depending on location and zip code, with 3-7 days for printed art and 7-10 days for mailed-in items. The company also offers expedited shipping for digital uploads, with shipping options subject to change during holidays. They offer guaranteed shipping for custom orders and a selection of Quick Ship Gifts that ship out the day after ordering. Unfortunately, Framebridge doesn’t currently ship internationally, but they are planning to ship to Canada soon.

Framebridge's Return Policy

Framebridge offers a 100% Happiness Guarantee with no time limit. To initiate a return, customers should email the company with their order number, details, and photos of the frame. For Digital Uploads, Framebridge will send a new frame in a few days and no return is required. For Physical Items, customers should keep their original packaging and Framebridge will send a shipping label for return. If the original packaging is not available, Framebridge will send a new box. There are no return restrictions, such as a time limit to return an item. The company processes returns in a few days. Digital Uploads cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
70
/
100
This brand offers products that are on the pricey side.
Target Audience

Home decorators

Stereotype

Boutique

Pricing Rating
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Sustainability Score
70
/
100
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Quality Score
90
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100
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DTCetc Score
70
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100
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Framebridge on Socials

View this profile on Instagram

Framebridge (@Framebridge) • Instagram photos and videos

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