Dormify

Dormify's shipping policy ensures prompt delivery of in-stock items. Orders received by 1 pm ET for such items typically ship within 1-2 business days. Shipments commence on the next business day for orders placed on weekends or holidays. Items may ship separately if ordered together. Three shipping options are available: Ground (5-7 days, $9.95, free for orders $250+), Expedited (Guaranteed 2-day, $19.95), and Express (Next Day, $24.95). Some items, like oversized ones, may incur additional charges. Custom-made items may take 5-8 business days to process. Free economy shipping is available for US orders over $250, with some exclusions. Dormify does not ship to P.O. boxes and is not responsible for deliveries to college dorms. Currently, international shipping is not offered. Lost or missing packages must be reported within 10 days of delivery.

Dormify's return policy allows merchandise to be returned within 30 days of order fulfillment if unopened, unused, and in the original packaging. A flat $5 return shipping and handling fee is applicable, deducted from the refund amount, with original shipping charges non-refundable. Returns over $400 may incur additional shipping charges. Refunds, typically processed within 7 to 10 business days, return to the original payment method minus promotional value if applicable. Items marked "Final Sale" may not be returned, nor can washed or used items, certain custom products, or select merchandise listed on Dormify’s website. Restocking fees may apply to specific items. Exchanges aren't accepted; customers must return items and repurchase desired items. Damaged or defective items must be reported within 5 days for a replacement. Contact Dormify for assistance via request submission or text during business hours.