Dedcool

Dedcool is the sustainable fragrance brand for the environmentally conscious fragrance lover. With vegan ingredients, water-free formulations, and sustainable packaging, Dedcool offers approachable fine fragrances and reimagined functional scents.

Socials
70
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Organic
Sustainable

DTCetc’s Take

About Dedcool

Dedcool is a fragrance brand founded in 2016 by Carina Chazwho has a passion for cologne and natural ingredients led her to create a brand that takes sustainability seriously without compromising on quality. Dedcool uses vegan ingredients, water-free formulations, and sustainable packaging to minimize its impact on the planet. The brand's fragrances can be combined or worn alone, and they are designed to be functional and practical, embedding scent into everyday items. Dedcool offers innovative formulations that mitigate water use while providing long-lasting fragrance. With Dedcool, customers can experience approachable fine fragrances and reimagine functional fragrance.

Who Shops At Name

Dedcool customers are environmentally conscious fragrance lovers who appreciate vegan ingredients, water-free formulations, and sustainable packaging. They enjoy the brand's approachable fine fragrances and reimagined functional scents.

What customers love about Dedcool

Here's what shoppers have to say:
  • The scents are delicious, unique, and affordable.
  • The brand is innovative with their products.
  • Customer service is quick and efficient.
  • The fragrances are gender-neutral.
  • The sample sets are a great way to try out different scents.
  • The laundry detergent is amazing and makes mundane chores enjoyable.
  • The roll-on products are easy to carry in a bag and can be used by anyone.
  • The scents are non-toxic.
  • The try-on at home option helps customers sample different scents before making a commitment.
Cons
  • The scents may not be long-lasting or appealing to everyone.
  • Some products may not perform as well as expected, such as the chapstick and laundry detergent.
  • There have been reports of fragrances leaving stains on clothing.
  • Some customers have experienced a sticky residue after using certain products.

Dedcool's Shipping Policy

Dedcool offers free shipping for orders over $60 within the US. Customers can choose between two-day shipping, standard, or economy shipping at checkout. However, all orders require 3-5 business days of pre-shipment processing time, in addition to the actual transit time of the package. For international orders, the customs process can take up to weeks, and customers are responsible for any applicable local duties and taxes. Dedcool also offers a shipping protection option at checkout that insures the package, but if customers opt-out of this, the brand cannot offer refunds or replacements for any lost or stolen packages.

Dedcool's Return Policy

Dedcool accepts returns or exchanges on unopened bottles of fragrance within 30 days of receiving the order. However, for sanitary reasons, they do not offer returns or exchanges on travel sprays, balm sticks, samples, sample packs, candles, Dedtergent, or limited edition products. The brand reserves the right to deny returns or exchanges if the product shows signs of opening or use. To return damaged goods, customers must email hello@dedcool.com within 10 days of receiving the order and include the order number and photos of the damaged items. Dedcool does not accept returns on used products. Dedcool products purchased at retail locations should be returned directly to the retailer. The brand does not allow the resale of any products received from them.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Environmentally conscious fragrance lovers

Stereotype

Environmentalist

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Sustainability Score
85
/
100
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Quality Score
70
/
100
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DTCetc Score
81
/
100
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Dedcool on Socials

View this profile on Instagram

Dedcool (@Dedcool) • Instagram photos and videos

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