Buffy

Buffy handcrafted home goods are designed to help you reconnect and take care of the ones you love, while taking care of the world you live in. Our products are fun, innovative and reflect our real-world designs that work for your home.

Socials
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Buffy

Buffy is a brand that was founded in 2017 by Leo Wang and Shoaib Kabani that offers a range of eco-friendly bedding products that are designed to provide maximum comfort while being gentle on the planet. Their flagship product, the Buffy Comforter, is made from recycled plastic bottles and is designed to regulate temperature and provide a cozy sleep experience. Buffy also offers other bedding products such as sheets, duvet covers, and pillows. The brand is committed to sustainability and uses only natural and recycled materials in their products. If you're looking for a comfortable and eco-friendly bedding solution, Buffy is the perfect choice for you.

Who Shops At Buffy

Buffy's clientele consists of eco-conscious consumers who prioritize both comfort and environmental sustainability in their bedding choices. These customers appreciate Buffy's use of natural and recycled materials, such as their flagship comforter made from recycled plastic bottles. In search of cozy sleep experiences and planet-friendly solutions, Buffy's customers find the perfect balance between luxury and responsibility.

What customers love about Buffy

Here's what shoppers have to say:
  • Efficient and friendly customer service
  • High-quality and well-made products
  • Great concept of donating returned items to homeless shelters
Cons
  • The Buffy brand may not be the best choice for those looking for cooling and breathability in their bedding.
  • The quality of Buffy's sheets may not be worth the high price point, as they may wrinkle and discolor after a few washes.
  • Customer service may be difficult to reach and returns may not be covered by Buffy.
  • There have been reports of invalid tracking information and poor customer service, leading to confusion and frustration for customers.

Buffy's Shipping Policy

Buffy offers free shipping in the continental US through FedEx or UPS. However, orders addressed to PO boxes are shipped via USPS and may take up to 10 business days to arrive. For Canadian orders, a payment for shipping costs is required upon checkout, and duties and taxes will be due upon arrival. It may take up to 2 weeks for Canadian orders to arrive. Unfortunately, Buffy does not currently ship anywhere else internationally, but there may be updates on this in the future.

Buffy's Return Policy

Buffy offers a 7-night trial period for customers to try their products before committing to buying. If the customer chooses not to keep the product after 7 nights, they can initiate a return by emailing hello@buffy.co within the trial period. Manufacturing defects may be covered after the 30-day return policy on a case-by-case basis. However, normal wear and tear, improper use, stains, tears, burns, discoloration caused by the user, and naturally occurring aromas from materials are not covered. Any comforter purchased from a non-authorized Buffy distributor is also not eligible for return. The company accepts returns up to 50 nights after purchase. If a return is initiated near the end of the trial period, the customer's card may still be charged when the trial ends. The order will be fully refunded once the return is received. The company processes returns within 2 business days.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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60
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
65
/
100
This brand offers products that are on the pricey side.
DTCetc Score
67
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious comfort-seekers

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
65
/
100
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DTCetc Score
67
/
100
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Buffy on Socials

View this profile on Instagram

Buffy (@Buffy) • Instagram photos and videos

Brands Like Buffy

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Casper

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CB2

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Chili Sleep

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Ettitude

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Parachute

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Rove Concepts

Rove Concepts is a furniture and home decor company that was founded in the Pacific Northwest in 2011 with a focus on modern, sophisticated design and quality craftsmanship. They handcraft the majority of their furniture in an artisan workshop and use eco-friendly materials sourced from top regions around the world. Rove Concepts is known for their attention to detail and commitment to sustainability, and they offer high-quality products at affordable prices. In addition to their furniture, they also offer a range of home decor items to add a touch of luxury and style to any space. Their mission is to help people create inspired lifestyles through beautiful, thoughtfully designed products.

Aeyla

Aeyla is a UK-based wellness brand that prioritizes natural solutions for sleep and stress. Their core belief, The Ripple of Good, guides their business as they give back to mental health charity partner, Young Minds, and protect 5 trees in the Amazon rainforest with every purchase. Their award-winning weighted blanket is a highlight of their product range.

Allswell

Allswell offers a selection of hybrid mattresses made up of quality innerspring coils and memory foam to make you feel like you're sleeping on heaven's clouds. Even better, we've found that we can charge less for our mattresses by selling directly online, and are able to use the savings to do more good by donating a mattress for every one purchased.

Aneski

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