Branch Furniture
branchfurniture.comBranch Furniture is an e-commerce brand founded in 2018 by Greg Hayes, providing high-end office furniture with a modern, trendy aesthetic. Their products have been featured in Forbes and TechCrunch, and have been used by companies like Google, Shopify, and Tumblr. Customers can save up to 50% compared to competing brands and receive a 10-year warranty.
In the wild
About Branch Furniture
Branch Furniture is a direct-to-consumer furniture brand offering ergonomic chairs, standing desks, and office accessories. They have a partner location in New York where customers can view products in person.
Who Shops At Branch Furniture
Branch serves teams and individuals setting up home offices and workspaces.
What Customers Love About Branch Furniture
- Complimentary shipping in continental US and Canada for orders over $90
- Fast processing with in-stock orders shipped within 1-5 business days
- 30-day return window for refunds on products in new condition
- Full warranty coverage including free repairs or replacements for defective products
- Return shipping covered by Branch for damaged items
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Branch Furniture’s Shipping Policy
Branch offers complimentary shipping in the continental US and Canada for orders above $90; orders under $90 incur a flat $9.00 shipping fee. In-stock orders are processed and shipped within 1-5 business days, excluding weekends and holidays.
Branch Furniture’s Return Policy
Most Branch products can be returned within 30 days of purchase for a full refund if in new condition and in original packaging; customers pay return shipping costs except for damaged items, which Branch covers. Defective products covered under the warranty policy qualify for free repair or replacement including shipping.
What customers say about Branch Furniture
Branch Furniture chairs are well-designed and comfortable for most users, though seat cushion firmness and support issues affect some customers during extended sitting.
Customers love
- Highly adjustable and customizable positioning options
- Comfortable and supportive for most body types, especially shorter users
- Easy assembly with clear instructions and good build quality
Things to consider
- Seat cushion too firm or uncomfortable during long sitting sessions
- Quality control issues with misaligned screw holes and defective parts
- Lumbar support mechanism uncomfortable for some; limited recline functionality
“This chair is not only comfortable but also beautiful. I typically have a really difficult time finding the right chair. I'm 4'11" and with this my feet are flat on the floor”
Summarized from verified customer reviews. Ratings and reviews belong to Okendo.
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