Branch Basics
Branch Basics is an Austin-based, plant-based cleaning brand founded in 2009 by Marilee Nelson, Allison Nelson, and Kelly Love. Their biodegradable, fragrance-free products are cruelty-free, third-party tested for safety, and praised by publications like The Washington Post and Essence. They offer subscription refills and accessories to help make cleaning easier.
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The story
Branch Basics was founded in 2009 by Marilee Nelson, Allison Nelson, and Kelly Love, and is headquartered in Austin, Texas. The brand offers biodegradable, plant-based cleaning products that are fragrance-free, cruelty-free, and third-party tested for safety. They ship to the US and Canada, offer a subscription for refills, and accessories to help get the job done faster. The brand has been praised by notable publications like The Washington Post and Essence, and has a large following on Instagram.
Branch Basics customers are eco-conscious individuals who prioritize biodegradable, plant-based, and cruelty-free cleaning products. They appreciate the brand's subscription and refill options and its endorsements from notable publications. These shoppers value safety and transparency in their cleaning products.
The DTCetc bottomline
What customers say
- Effective Cleaning
- Non-Toxic and Eco-Friendly
- Reusable Bottles
- Multiple Uses
Popular products
Branch Basics shipping policy
Free shipping over $40
For domestic orders in the contiguous US, Branch Basics offers free shipping for purchases over $40. For orders under $40, there is a fee of $5. Shipping to Alaska, Hawaii, and Canada is a flat fee of $10 and packages typically arrive in 5-9 business days. Customers can track their orders using the link sent in the confirmation email. For international orders, Branch Basics ships to Canada for a flat fee of $10. Packages typically arrive in 5-9 business days and customers can track their orders using the link sent in the confirmation email.
Branch Basics return policy
30-day return window
Branch Basics offers a money-back guarantee for customers who are not satisfied with their purchase. To return an item, customers should email [email protected] with the details of their return. Return requests must be made within 30 days of purchase and the company will process the return within 7-10 business days. All items can be returned for a full refund, except for opened and/or used items.
