Windmill

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Windmill Air Conditioner is an innovative cooling brand founded by brothers Mike and Danny Mayer and industry expert Ryan Figlia. With sleek, modern designs and a dual filtration system to improve air quality, Windmill is dedicated to preserving trees and helping customers save money and the earth. Its Eco Rewards™ energy management program has already amassed a following of 12k on Instagram.

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About Windmill

Windmill Air Conditioner is an innovative cooling brand founded in 2020 by brothers Mike and Danny Mayer and industry expert Ryan Figlia. Windmill offers small and medium-sized air conditioners with a sleek, modern design, as well as accessories like filters and covers. Its products use a dual filtration system to improve air quality while it cools and a more eco-friendly refrigerant. The company also offers Eco Rewards™, an energy management program that helps customers save money and the earth by using less electricity. Windmill is dedicated to preserving trees and has already amassed a following of 12k on Instagram.

Who Shops at Windmill?

Windmill Pros & Cons according to customers

Pros

  • The Windmill Air Conditioner looks very nice and keeps the entire apartment cool.
  • It is easy to control the settings using either the app or the remote that comes with the unit.
  • There is no need to use the touch controls on the unit itself.

Cons

  • Nothing negative to report on just yet, stay tuned!

Windmill's Shipping Policy

Windmill Air Conditioner ships domestically within the contiguous US. Once an order is placed online, it will be sent out the next business day, and depending on the location, will take 2-5 business days to arrive. Shipping costs are a flat rate of $25, and all orders are delivered via FedEx Ground. For international customers, Windmill’s retail partners may be able to ship to the customer’s location. Additionally, customers can have their AC delivered to a FedEx location or a friend’s house for an extra fee.

Windmill's Return Policy

Windmill Air Conditioner offers a 30-day refund policy for all items returned in good condition with their original packaging and accompanying paperwork, parts, and accessories. If the unit arrives damaged, Windmill will send a replacement or provide a full refund. All Windmill AC units come with a limited warranty of 365 days, and if the unit is damaged or has signs of physical abuse, the warranty claim will be refunded. To start the return process, customers must contact Windmill's customer service team for instructions. Processing time for returns is not specified. Items not eligible for return include those that are not in good condition or are not in their original packaging.

DTCetc Bottomline

Target Audience

Homeowners, Eco-friendly

Stereotype

Modern

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Sustainability Score

90

This brand has a good record for sustainable practices, product sourcing, and manufacturing.

Quality Score

90

The overall product quality for this brand is above average as reported by shoppers.

DTCetc Score

78

This brand comes highly recommended from the DTCetc team.

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